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Terms and conditions

Terms & Conditions

· “LUMAVISUALARTS DESIGN & ARTWORK SERVICES” maintains the www.lumavisualarts.com Website ("Site").

· “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.

· “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”

· ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’

· ‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.

· ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’

· ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’

· ‘’Cardholder must retain a copy of transaction records and www.lumavisualarts.com policies and rules’’

· ‘’User is responsible for maintaining the confidentiality of his account’’

Privacy Policy

· ‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’

· www.lumavisualarts.com/’will not pass any debit/credit card details to third parties’’

· www.lumavisualarts.com’takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies.

However www.lumavisualarts.com (website) cannot guarantee the security of any information that is disclosed online’’

· www.lumavisualarts.comis not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’

· “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.
 

DELIVERY POLICY

Shipping and delivery within the Abu Dhabi is free. Shipping to all other emirates will cost 250 DHS.

International orders ship by DHL. The method and cost are determined by items ordered, weight, size and destination. Free shipping does not apply on international orders.
Shipping charges are calculated and an email is sent for approval within 2-3 business days. Response is requested within 7 days after receiving our notification. Orders do not ship without approval, and can be cancelled up until that time. A phone number is required for delivery.

 

The recipient is responsible for any taxes, duties, or brokerage fees. These cannot be estimated prior to shipping. We are unable to remove pricing from documents as the correct value must be provided. We do not mark packages as gifts or samples, all prices will be shown for custom clearance.


Questions regarding international shipments should be directed to askme@lumavisualarts.com. International orders do not ship without customer approval so questions regarding shipping charges will be answered once an order is placed. You may also call+971509322811




 

Payment confirmation

Once the payment is made, the confirmation notice will be sent via email within 24 hours of receipt.

Refund Policy

NO REFUND POLICY

Return Policy

NO RETURN Policy

Cancellation Policy

NO CANCELLATION Policy

COOKIE POLICY 

Cookie Policy for Luma Visual Arts

 

Effective Date: [Oct 31, 2024]

 

At Luma Visual Arts, accessible from www.lumavisualarts.com, we use cookies to enhance your browsing experience. This Cookie Policy explains what cookies are, how we use them, how third-parties we may partner with may use cookies on the service, your choices regarding cookies, and further information about cookies.

 

What are Cookies?

 

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and analyze how the website performs.

 

How Luma Visual Arts Uses Cookies

 

When you use and access the service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:

 

Essential Cookies:** We use cookies to remember information that changes the way the service behaves or looks.

Account-Related Cookies:** We use cookies to manage the signup process and general administration. These cookies will usually be deleted when you log out.

Analytics Cookies:** We use cookies to help us analyze how our visitors use the site and to monitor website performance.

 

 Third-Party Cookies

 

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service and deliver advertisements on and through the service.

 

Your Choices Regarding Cookies

 

If you prefer to avoid the use of cookies on the website, you must first disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. You may use this option for preventing the use of cookies at any time.

 

For more information about how to manage cookies, please visit [www.allaboutcookies.org](http://www.allaboutcookies.org).

 

More Information About Cookies

 

You can learn more about cookies and the following third-party websites:

 

http://www.networkadvertising.org

Terms & Conditions

© 2024 by LUMAVISUALARTS DESIGN & ARTWORK SERVICES SOLE ESTABLISHMENT . All rights reserved.

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